Dear Customer,
We would like to inform you of scheduled maintenance on the server due to a hardware memory (RAM) issue that requires detailed diagnostics.
Maintenance Schedule
- Date: Monday
- Time: 9:00 AM PST
- Expected Duration: Several hours (extended downtime)
During this maintenance window, the server will be powered off while our engineers perform comprehensive hardware diagnostics and troubleshooting. As a result, all services hosted on this server will be unavailable for the duration of the maintenance.
Action Required
We strongly recommend that you take a full backup of all important data before the maintenance begins. While this maintenance is intended to diagnose and resolve the hardware issue, creating a backup is a precautionary measure to help protect your data.
We apologize for the inconvenience and appreciate your patience and understanding as we work to improve the stability and reliability of the server.
If you have any questions or need assistance with backups, please contact our support team before the maintenance window begins.
Thank you for your cooperation.
Saturday, August 1, 2026
