What is your refund policy?
We aim to ensure your satisfaction with our services. To provide peace of mind, we offer the following money-back guarantees:
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Shared cPanel and DirectAdmin Hosting: 3-day money-back guarantee.
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VPS Services: 3-day money-back guarantee (valid refund reasons required).
The refund period is calculated from the date of the first purchase of the product.
Which products are not eligible for refunds?
The following services are non-refundable:
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Domain registrations
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SSL certificates
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Promotional/discounted VPS plans
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cPanel or CloudLinux licenses
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Dedicated server plans
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Any product priced under $1 USD
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Payments made via Bitcoin or WeChat Pay
Are there deductions or conditions on refunds?
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For refunds to your original payment method, a $1 USD processing fee will be deducted. Refunds issued to your HostDare wallet have no processing fee.
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Renewed services are strictly non-refundable.
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Refunds may be denied if:
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You submit multiple tickets to flood the system.
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You have consumed 20% or more of your allocated monthly bandwidth, even if caused by weak security practices by customer .
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